Privacy Policy

1. Who We Are

Inspiring Websites ("we," "us," or "our") is a web design and digital marketing agency based in the United States. We build high-performance websites and digital presences for small businesses and service providers.

Our website is inspiringwebsites.org. If you have any questions about this policy, reach us at info@inspiringwebsites.org.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information you provide:

• Name and contact details (email, phone) when you fill out a contact or inquiry form
• Business information you share during onboarding or consultation calls
• Messages or notes you send via email or our booking system
• Payment details processed securely through our third-party payment processor (we do not store card numbers)

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on page, and referring URLs
• Interaction data such as clicks and scroll depth (via analytics tools)

3. How We Use Your Information

We use your information strictly to run our business and serve you better:

• To respond to your inquiries and schedule consultations
• To deliver the web design and digital services you've hired us for
• To send project updates, invoices, and relevant communications
• To improve our website and understand what resonates with visitors
• To send occasional marketing emails — only if you've opted in (you can opt out anytime)
• To comply with legal obligations

We will never use your information for purposes beyond what is described here without asking for your consent first.

3a. SMS / Text Message Communications

By providing your phone number and opting in to SMS communications from Inspiring Websites, you consent to receive text messages related to:

• Project updates and status notifications
• Appointment reminders and scheduling confirmations
• Responses to your inquiries
• Promotional offers and company news (only if you explicitly opted in)

We do not share your phone number with third parties for their own marketing purposes. Your mobile information will not be sold, shared, rented, or otherwise disclosed to third parties for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To opt out of SMS at any time, reply STOP to any message or email us at info@inspiringwebsites.org.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. Period.

We may share your data only in these limited circumstances:

• Service providers: Third-party tools we use to operate (e.g., hosting, email delivery, scheduling, analytics). These vendors are contractually required to protect your data.
• Legal requirements: If required by law, court order, or to protect the rights and safety of our users or the public.
• Business transfer: If Inspiring Websites is acquired or merges with another entity, your data may transfer as part of that transaction. We will notify you beforehand.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze site performance.

Types of cookies we use:

• Essential cookies: Required for the site to function correctly. Cannot be disabled.
• Analytics cookies: Help us understand traffic and usage patterns (e.g., Google Analytics). These are anonymized.
• Marketing cookies: Used only if you interact with ads or retargeting pixels.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, typically:

• Client project files and communications: retained for 3 years after project completion
• Marketing contact data: retained until you unsubscribe
• Analytics data: retained for up to 26 months per Google Analytics defaults

You may request deletion of your data at any time by contacting us at info@inspiringwebsites.org.

7. Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Ask us to update inaccurate or incomplete information
• Deletion: Request that we delete your personal data
• Opt-out: Unsubscribe from marketing emails at any time
• Portability: Request your data in a portable format

To exercise any of these rights, email us at info@inspiringwebsites.org. We'll respond within 30 days.

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These include:

• HTTPS encryption on all pages
• Limited access to personal data — only team members who need it to do their job
• Secure, reputable third-party processors for payments and communications

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data with industry-standard practices.

9. Third-Party Links

Our website may contain links to third-party websites, demo sites, or client portfolios. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. For significant changes, we may notify active clients by email. Continued use of our site after any change constitutes acceptance of the updated policy.

12. Contact Us

Have questions or concerns about your privacy? We're here.